Part 1 of five
Before you outsource
What to send offshore and what to keep, how to build a business case that survives contact with the first invoice, and the costs that are usually left out of it.
The six entries
- What transfers offshore and what does notCan you write the task down so a competent stranger could do it, and can you tell afterwards whether they did it right? Both halves matter.
- The real cost, including the parts left outThe real cost, including the parts left out. What actually decides it, and what to do about it.
- Whether you have enough work for a full-time personWhether you have enough work for a full-time person. What actually decides it, and what to do about it.
- The work worth keeping onshoreThe work worth keeping onshore. What actually decides it, and what to do about it.
- When to start, and when to waitWhen to start, and when to wait. What actually decides it, and what to do about it.
- Choosing the first roleChoosing the first role. What actually decides it, and what to do about it.